Billing Inquiries: 713-554-6300 – M-F 8:00am-5:30pm CST
At Elite Care – Plano, we work to eliminate the confusion and complexity of healthcare insurance claims. Our registration, billing, and reimbursement processes are simple and streamlined for our patients. We continuously advocate on their behalf.
- We identify and collect co-pays at the time of service, but only the designated in-network copay.
- We do not bill the patient until we have exhausted all appeals with the insurer and agreed on the amount that the insurer is responsible for.
- We do not bill the patient until we have a final payment from the insurer.
- We do not bill the patient for any coinsurance amounts that the insurer did not treat as “allowed” or “allowable”.
- We will make appropriate adjustments to ANY charges that the insurer failed to agree were for emergency medical services.
- We provide a patient advocate to deal with all other insurance issues including any efforts of the health insurers to deny coverage for other reasons.