National Patient Recognition Week is observed from February 1st through February 7th. It is celebrated in the medical community as well as among healthcare providers.
National Patient Recognition Week is a week for healthcare providers and all other people who come into contact with or provide services for patients to reflect on their stewardship of patient care and their dedication to patient satisfaction.”
Here at Elite Care, we believe that the experience of each patient is vital to their ability to feel better and get through their medical emergency with ease. Their experience is important to us and truly speaks of our stewardship. Below we have taken some of our most recent reviews from Google and Yelp and we are happy to see that our staff is providing exceptional medical emergency care.
Hear what our patients have to say!
“I visited the Elitecare emergency room in Plano, on Dallas Pkwy. I was greeted and quickly in-processed by Kayla and transferred to an examining room as soon as I completed the paperwork. Almost immediately, I was evaluated by the RN Mike and shortly thereafter by Dr Burkett. I was quickly moved to the on-site x-ray team and professionally processed by the Tech Jeff. From the time I arrived, I was greeted and examined by very professional, courteous and knowledgeable staff. When I departed with the diagnosis of a fractured fibula, I was given specific directions for care and follow-up examinations by recommended orthopedic docs. Great experience, especially considering the circumstances. I would definitely recommend the Elitecare 24 Hour Emergency Room over any hospital emergency room.” -Mark A.
“The staff at Elite care were outstanding! Rich(RN), Laura(X-ray Tech), Dr. Appel and Stephanie (Front desk) were amazing! From the moment I walked through the door with severe shoulder pain to the moment I left, they made me feel like family. I would recommend Elite Care ER to anyone who wants quality care and little wait time. They were informative and took the time to assess my pain and injury. I haven’t ever used a facility like this so I was a little hesitant at first, but I assure you they will provide as good if NOT better care of you than your traditional hospital ER. Thanks, Elite ER Team.” -Lisa J.
“EliteCare is by far the best experience I have ever encountered in an emergency room situation. The personnel was knowledgeable, compassionate, professional, and had great attitudes. I would highly recommend this facility. I arrived after an injury to both of my feet with multiple fractures. There was no wait, the facility was sparkling clean and everyone definitely went the extra mile. I have had a lot of past emergency room experiences with family & friends over time, and the folks at Elite made a painful, unfortunate situation as pleasant as possible. I definitely cannot say that about many other emergency room visits at other facilities. Great Job! Thanks so much for the excellent service.” -Judy G.
“I received the best, most thorough, kindest and most professional care I have ever received. Every person I dealt with was amazing. My nurse Branef was as good as they come. He was always right there to meet my needs. Dr. Williams was so kind. She sat with me and took her time to understand what was going on with me. She explained my test results so thoroughly. I needed to stay awhile for observation so they moved me to a much more comfortable room with a private bath. Gave me a crazy awesome gift bag. They even ordered dinner for me and my husband from Door Dash. I will never use a hospital ER again. These folks are the gold standard in emergency care!” -Dena C.
“Thank you to an amazing crew at the late-night shift. I was traveling January 1-3-2020 and happen to have an ever high fever came to your office that crew with the front desk all the way back to the back emergency room Fatima, Carla, Brett, Dr. Burkett. Come to find out a had a touch of pneumonia Dr. Burkett went above and beyond to make sure I was comfortable and well take care of and made sure I was healthy enough to travel back to California. that was the most amazing emergency room experience of my life.” -Anthony H
We want to encourage medical service providers to treat each and every patient with care and genuine concern. Happy Patient Recognition Week!